Our Policies

TOUGH LOVE

   • Reservations charged in full unless we are given 24 hours notice.
   • You will be charged if you are more than 15 minutes late.
   • Our services require a credit card reservation.
   • The use of cell phones is strictly prohibited in the spa.
   • We only accept returns or exchanges of unopened products within 7 days.

Gift certificates are provided by email or available in the spa. Gift certificates are non-refundable.